Emotional Intelligence Models as Generators of Business Management Change in the Human Talent Area

Zlata Borsic Laborde, Karol Benítez Burbano, Verónica Gallardo Reinoso, Manjunatha Bangeppagari, Sikandar I. Mulla and Mariadoss Selvanayagam

Emotional intelligence models helps in designing strategies that allow the development in human talent area. The objective of this study was to perform a critical analysis on the evolution of construct and emotional intelligence models in the human talent area. An intellectual quotient approach based on social and emotional intelligence is also carried out. Social intelligence develops the ability of individuals to perform in the human relations area, self-awareness and contact with others. Emotional intelligence due to its role in the organizational structure, is able to identify emotions, feelings, self-esteem and emotional management. This article describes emotional intelligence models focused on the company and its contribution in increasing business productivity, adaptation and change as a generator of interpersonal relationships, which facilitates proper management, efficient evaluation of staff and better productivity of organizations. Finally, a brief discussion is presented regarding the future development of the intelligence theory in the administrative area as a manager of human talent.

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